Meet before completing the arrival route
Follow the airport signs and the confirmed meeting guide. Look for the representative holding your welcome sign.
Hanoi Airport Immigration Fast Track
HAN · Immigration Fast Track
Choose support for the international arrival stage.
Arrange meet-and-assist and guidance through the immigration stage of your international arrival. Review the available arrival packages and use the meeting guide before travelling.
Arrival Priority is the core option for travellers focused on meet-and-assist and immigration assistance. If you also want help through the baggage area and airport exit, compare Premium Assist. Keep the passport and entry documents for each traveller ready.
Compare Available Services
Support for your journey
Plan the details that matter.
Keep entry documents ready
Airport assistance supports the route through the airport. You still need the travel documents required for your journey and must complete the official checks.
Add support after immigration if needed
Baggage-area and airport-exit assistance are included in the relevant premium package, rather than automatically in every arrival booking.
Noi Bai International Airport · HAN
Current packages for your airport.
Arrival Fast Track
Arrival Priority
US$30.00
Per passenger · USD
Base arrival support for travellers who only need meet-and-assist and immigration fast-track assistance.
- Meet and assist on arrival
- Fast-track immigration assistance where available
Arrival Premium Assist
US$49.00
Per passenger · USD
Premium support for travellers who want extra assistance after immigration.
- Meet and assist on arrival
- Fast-track immigration assistance where available
- Escort to the baggage claim area
- Baggage area support if required
- Customs declaration assistance if required
- Guidance to the airport exit after arrival procedures are completed
Prices are in USD. Select the airport, passenger counts and local flight time in the booking form to review the total and any configured additional charges.
Before you travel
Prepare your request.
- Flight details: flight number and Vietnam local date/time.
- Travellers: adults, children and infants, with the nationality and required documents for every traveller.
- Documents: passport copies and the flight ticket or itinerary. For arrivals at HAN, include a Vietnam visa copy for each traveller.
- Contact: a reachable email and WhatsApp/mobile number, plus any assistance request in the notes.
Vietnam passport holders are not accepted in the current online Fast Track booking flow. Contact the team to discuss another type of assistance.
Meet your representative
Keep your airport meeting guide ready.
Follow the location and time confirmed with your booking. Use the guide for your airport and service, and keep the booking reference accessible on your phone.
Your questions answered
Immigration Fast Track FAQs
Is immigration Fast Track a visa service?
No. It is airport assistance for your arrival. For a pending or missing Vietnam eVisa, use the separate visa support pages before travelling.
Does the service remove immigration checks?
No. Every traveller remains subject to immigration procedures. The selected package provides assistance through the airport route where available.
How do I submit my request?
Choose a current package below. The booking form selects HAN for you. Enter the local flight time, every passenger and the required contact details and documents.
How far ahead should I book?
The online booking flow requires at least 8 hours before the service flight time. Contact our team with your itinerary if your flight is closer.
When is the service confirmed?
After you submit, keep the ARR or DEP booking reference. The team reviews your flight, documents and selected service, then confirms the arrangements and payment instructions.
What should I do if the flight changes?
Contact the team with your booking reference, revised flight number and local date and time so the airport arrangements can be reviewed.
