Find your representative
Follow the arrival route and look for the welcome sign confirmed with your booking. Keep your mobile reachable when you land.
Hanoi Airport Arrival Fast Track
HAN · Arrival Fast Track
Start your visit with an airport welcome.
After an international flight, arrive with your airport assistance arranged. Choose the arrival package that covers the part of the airport journey you want help with, from meeting the team to support after immigration.
Arrival Priority focuses on meet-and-assist and immigration assistance. Premium Assist adds support through the baggage and exit stage. If you have an onward domestic flight, review the Connection Assist option instead.
Compare Available Services
Support for your journey
Plan the details that matter.
Choose the right scope
Compare the inclusions before booking. Select extra baggage-area and exit support if you want help beyond immigration.
Prepare each traveller
Enter every passenger in the request and keep the required travel documents available for checks.
Noi Bai International Airport · HAN
Current packages for your airport.
Arrival Fast Track
Arrival Priority
US$30.00
Per passenger · USD
Base arrival support for travellers who only need meet-and-assist and immigration fast-track assistance.
- Meet and assist on arrival
- Fast-track immigration assistance where available
Arrival Premium Assist
US$49.00
Per passenger · USD
Premium support for travellers who want extra assistance after immigration.
- Meet and assist on arrival
- Fast-track immigration assistance where available
- Escort to the baggage claim area
- Baggage area support if required
- Customs declaration assistance if required
- Guidance to the airport exit after arrival procedures are completed
Arrival Connection Assist
US$69.00
Per passenger · USD
Arrival support for passengers connecting from an international arrival to a domestic flight in Vietnam.
- Arrival fast-track / premium arrival support
- Support after international arrival for domestic connection
- Transfer guidance from international arrival area to domestic departure area where applicable
- Domestic check-in assistance
- Baggage drop support
- Security priority assistance where available
- Guidance to domestic boarding gate or lounge area
Prices are in USD. Select the airport, passenger counts and local flight time in the booking form to review the total and any configured additional charges.
Before you travel
Prepare your request.
- Flight details: flight number and Vietnam local date/time.
- Travellers: adults, children and infants, with the nationality and required documents for every traveller.
- Documents: passport copies and the flight ticket or itinerary. For arrivals at HAN, include a Vietnam visa copy for each traveller.
- Contact: a reachable email and WhatsApp/mobile number, plus any assistance request in the notes.
Vietnam passport holders are not accepted in the current online Fast Track booking flow. Contact the team to discuss another type of assistance.
Meet your representative
Keep your airport meeting guide ready.
Follow the location and time confirmed with your booking. Use the guide for your airport and service, and keep the booking reference accessible on your phone.
Your questions answered
Arrival Fast Track FAQs
Where does arrival assistance begin?
At the meeting area for your selected airport. Use the airport guide linked below and the meeting instructions confirmed for your booking.
Does every arrival package include baggage support?
No. Compare the package inclusions: Arrival Priority focuses on meet-and-assist and immigration, while Premium Assist includes additional support after immigration.
How do I submit my request?
Choose a current package below. The booking form selects HAN for you. Enter the local flight time, every passenger and the required contact details and documents.
How far ahead should I book?
The online booking flow requires at least 8 hours before the service flight time. Contact our team with your itinerary if your flight is closer.
When is the service confirmed?
After you submit, keep the ARR or DEP booking reference. The team reviews your flight, documents and selected service, then confirms the arrangements and payment instructions.
What should I do if the flight changes?
Contact the team with your booking reference, revised flight number and local date and time so the airport arrangements can be reviewed.
