Before airline check-in
Select Check-in Assist or Full Departure Assist if you want support with the airline desk, boarding pass or baggage drop.
Hanoi Airport Departure Fast Track
HAN · Departure Fast Track
Plan your departure from terminal to gate.
Arrange airport support for your international departure. Choose help with airline check-in, assistance after check-in, or the complete departure route, according to the package currently offered at your airport.
Check-in Assist focuses on the airline desk and baggage drop. Departure Priority starts after airline check-in. Full Departure Assist combines these stages with guidance through the remaining departure procedures.
Compare Available Services
Support for your journey
Plan the details that matter.
After check-in
Departure Priority is for travellers who have completed check-in and need assistance with the onward departure route.
Keep the flight time clear
Use the local departure date and time in the request. Follow your confirmed meeting time and your airline’s check-in and boarding deadlines.
Noi Bai International Airport · HAN
Current packages for your airport.
Departure Fast Track
Check-in Assist
US$30.00
Per passenger · USD
Support focused on airline check-in, baggage drop and boarding pass assistance.
- Meet and assist at the departure terminal
- Help with airline check-in procedures
- Support with baggage drop where available
- Help obtaining boarding pass where available
Departure Priority
US$40.00
Per passenger · USD
Support begins after check-in and continues through departure procedures.
- Meet after airline check-in
- Assistance through immigration priority lane where available
- Assistance through security priority lane where available
- Guidance to boarding gate or lounge area
Full Departure Assist
US$49.00
Per passenger · USD
The most complete option, from terminal arrival through to the gate area.
- Meet and assist at the departure terminal
- Help with check-in, baggage drop and boarding pass
- Customs declaration support for baggage if required
- Assistance through immigration priority lane where available
- Assistance through security priority lane where available
- Guidance to boarding gate or lounge area
Prices are in USD. Select the airport, passenger counts and local flight time in the booking form to review the total and any configured additional charges.
Before you travel
Prepare your request.
- Flight details: flight number and Vietnam local date/time.
- Travellers: adults, children and infants, with the nationality and required documents for every traveller.
- Documents: passport copies and the flight ticket or itinerary.
- Contact: a reachable email and WhatsApp/mobile number, plus any assistance request in the notes.
Vietnam passport holders are not accepted in the current online Fast Track booking flow. Contact the team to discuss another type of assistance.
Meet your representative
Keep your airport meeting guide ready.
Follow the location and time confirmed with your booking. Use the guide for your airport and service, and keep the booking reference accessible on your phone.
Your questions answered
Departure Fast Track FAQs
Which package helps with airline check-in?
Check-in Assist and Full Departure Assist include check-in support. Departure Priority begins after airline check-in. Review the current inclusions before selecting a package.
When should I meet the team?
Follow the time confirmed with your booking. The airport meeting guide also provides the standard meeting location and preparation guidance.
How do I submit my request?
Choose a current package below. The booking form selects HAN for you. Enter the local flight time, every passenger and the required contact details and documents.
How far ahead should I book?
The online booking flow requires at least 8 hours before the service flight time. Contact our team with your itinerary if your flight is closer.
When is the service confirmed?
After you submit, keep the ARR or DEP booking reference. The team reviews your flight, documents and selected service, then confirms the arrangements and payment instructions.
What should I do if the flight changes?
Contact the team with your booking reference, revised flight number and local date and time so the airport arrangements can be reviewed.
