Keep documents within reach
Avoid packing passports, granted visas or essential contact details in luggage you cannot access at the checkpoint.
Check the Document ListA smoother arrival starts before you reach immigration. Keep the right travel documents accessible, check the details and prepare the information you may need at airline check-in and border control.
This is a practical preparation guide. For the entry document rules themselves, use the Vietnam Entry Requirements page and the linked official sources.
Have the passport and required entry documents ready. If an eVisa is still processing, follow the Before Flight guide and confirm any VVG check-in support arrangements in advance. A pending application receipt or service reference does not replace the documentation your journey requires.

Illustrative travel image.
Keep individual documents organised and within reach. For family or group travel, check every passport and visa rather than assuming that one person’s approval covers everyone.
Avoid packing passports, granted visas or essential contact details in luggage you cannot access at the checkpoint.
Check the Document ListUse the appropriate queue and present the requested documents. Prepare the latest required arrival forms.
Find Preparation GuidesBefore leaving border control, review the permitted stay recorded and ask about any discrepancy.
Ask for GuidanceCheck the official Digital Pre-Arrival Form and airport-specific instructions before travel. Keep the first accommodation address, contact details and onward itinerary ready. Use the Entry Requirements guide for the current preparation checklist.
Organise documents by traveller and check each person’s granted dates and passport details. Leave extra time for check-in, toilet breaks and keeping the group together. If anyone uses a different nationality or passport, confirm their entry route separately.
Do not edit the visa document yourself. Read the official instructions or contact the issuing channel and VVG with the exact discrepancy. If the problem is discovered before departure, resolve it before relying on the document at check-in. If it is discovered at immigration, follow the officer’s direction.
Note the stay permitted in the entry record and plan your departure accordingly. If dates differ from what you expected, ask the relevant authority promptly. Carry the same entry passport when required for domestic travel and accommodation; Australian travellers can review Smartraveller’s Vietnam advice for further guidance.
Your questions answered
A printed copy can help if you cannot access the document on your phone. Keep an offline copy as well.
Resolve it through the appropriate application or issuing channel before departure. Do not alter the visa document yourself.
Yes. Review each traveller’s passport, visa or exemption route and dates individually.
Review the available support for the exact itinerary and confirm the required document arrangements with VVG and the airline.
It records the permitted stay. Raise a discrepancy with the relevant authority and keep your departure plans within that period.
Use Vietnam Entry Requirements and the official sources linked there for your passport and journey.